Isotoner Phone Numbers and Emails

Toll-Free Number:

  • (888) 978-6964

Customer Service:

  • (800) 281-4535

Isotoner Email:

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Contact Information

Isotoner Website:

Isotoner Help Center:

Corporate Office Address:

Isotoner
9655 International Blvd.
Cincinnati, Ohio 45246
United States

Isotoner Rating Based on 11 Reviews

Rating details

2.8
more details
Value for money
Product or Service Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Isotoner Customer Service Calls

66 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Isotoner?

Shipping and Delivery Question:

  • “Never received order”
  • “Missing package”
  • “Sizing issues”

Request for Information Question:

  • “Ask about a return”
  • “Looking for merchandise”
  • “To find out when my order will be arriving”

Product/ Service Question:

  • “Disappointed with product.”
  • “Defective Shoes”
  • “Poor quality slippers falling apart in”

Return/ Replace Question:

  • “Regarding a return”
  • “Trouble with return for reimbursement”
  • “Return”

Payments and Charges Question:

  • “Receive 40% discount for Friday40”
  • “Charged twice for the same order”

Staff Question:

  • “Furious about customer service will never spend another dime with Isotoner!!!!”

Activation/ Cancellation Question:

  • “Order was cancelled and don't know why”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Website is Not accepting my cc”

Other Question:

  • “To ask if they have a certain slipper anywhere”
  • “Information”
  • “Older style gloves”

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