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Contact Isotoner Customer Service

Isotoner Phone Numbers and Emails

Toll-Free Number:

  • (888) 978-6964
Call customer service

Customer Service:

  • (800) 281-4535
  • (888) 593-1879

Isotoner Email:

Customer Service
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How to Contact Isotoner?

Most Popular Number:

(888) 978-6964
Total calls: 45 Issues resolved: 3 Last call: Jun 2, 2025
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PissedConsumer Reporter

One of the most effective ways to get your issue with Isotoner resolved is to contact the company via phone. Isotoner phone number is 888-978-6964. This is a toll-free line for all kinds of consumer issues and inquiries. An alternative customer service line is 888-593-1879. Call Isotoner customer support if you need help with managing your order, requesting a refund or an item exchange, or if you would like to learn more about available products and payment options.
Avoid calling the company on Monday as this is the busiest day of the week for the support team.

Isotoneremail address for reaching out to customer service is customercare@isotoner.com. Along with that, you can submit an online inquiry via the Isotoner website.
If you are an active social media user, there is an option of sending a message to Isotoner on Facebook or Instagram.

Isotoner corporate headquarters is located in Ohio. Isotoner address for the main office is 9655 International Blvd., Cincinnati, Ohio 45246, United States. You can send your correspondence to this address to reach out to the company via regular mail. You can mail documents, inquiries and other papers to Isotoner.

Along with calling the company, and contacting it via email or social media networks, you can quickly submit an online inquiry via the Isotoner website. To send a message, follow the “Contact Us” hyperlink at the bottom of the page. Provide your full name, phone, email address and describe the issue in detail to proceed. After you submit the message, Isotoner customer care representative will be in touch shortly to resolve your issue.

Isotoner Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Isotoner Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Isotoner is 8889786964. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 1 minute.

  • People call Isotoner mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Isotoner Website:

Isotoner Help Center:

Corporate Office Address:

Isotoner
9655 International Blvd.
Cincinnati, Ohio 45246
United States

Isotoner Rating Based on 16 Reviews

Rating details

2.6
more details
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Isotoner Customer Service Calls

81 TOTAL
CALLS
00:42 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Isotoner?

Shipping and Delivery Question:

  • “Shipping date”
  • “Never received order”
  • “Missing package”

Product/ Service Question:

  • “Poor quality slippers falling apart in”
  • “Damaged product”
  • “Disappointed with product.”

Request for Information Question:

  • “I went to a store about a month two months ago bought two boxes of Isot toners put them in my closet pulled one box out had two different sizes in the box and two left. Can you help me?”
  • “Ask about a return”
  • “Information”

Return/ Replace Question:

  • “Regarding a return”
  • “Trouble with return for reimbursement”
  • “Return”

Refund Question:

  • “Refund issue”
  • “Refund”

Payments and Charges Question:

  • “Receive 40% discount for Friday40”
  • “Charged twice for the same order”

Staff Question:

  • “Furious about customer service will never spend another dime with Isotoner!!!!”

Activation/ Cancellation Question:

  • “Order was cancelled and don't know why”

Website/ Application Question:

  • “Website is Not accepting my cc”

Other Question:

  • “You sent me the wrong slippers”
  • “New flip flops”
  • “An order I want yo place”

Compare Isotoner Customer Service To

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