Isotoner
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Isotoner Overview
Isotoner has 2.8 star rating based on 11 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Comfy and waterproof soles, Good product, Nice product.
Cons: Rubber soles cracking and crumbling, Terrible customer service, Until now never had a problem.Recent recommendations regarding this business are as follows: "Don’t use isotoner directedly.", "Replace it with a mated pair", "I can tell you this after I hear from you", "Keep track of the discounts to make sure you receive them.", "Pray for mankind!".
Isotoner has 2.8 star rating based on 11 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Comfy and waterproof soles, Good product, Nice product.
Cons: Rubber soles cracking and crumbling, Terrible customer service, Until now never had a problem.Recent recommendations regarding this business are as follows: "Don’t use isotoner directedly.", "Replace it with a mated pair", "I can tell you this after I hear from you", "Keep track of the discounts to make sure you receive them.", "Pray for mankind!".
Most users want Isotoner to offer a solution to their issues.
Review authors value the most Location and Discounts and Special Offers. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Isotoner Reviews
"Missing package"
Fedex sent my package to the wrong address today. I cant get in touch with a live person to speak to. I cant get in touch with a live person at isotoner to...
"I have two left gloves and very upset with the way they responded to take it back to the store"
You do not back your products Very upset Why ??? ??? Why why Why a hundred symbols Why when Im upset about this User's recommendation: Replace it with a mated...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Next day shipping , i've yet to have a tracking number
- Nice product
- Terrible customer service
Preferred solution: Deliver product or service ordered
Norwalk, California
Resolved: Missing package
Company fixed the issue and I have been provided with apology. I emailed isotoner directly and they responded with two options; to replace or refund.
I chose replace.
It took exactly 3 days to receive my order. I received it today.
User's recommendation: Don’t use isotoner directedly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elmhurst, Illinois
To ask if they have a certain slipper anywhere
Queens, New York
Gloves
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Cruz, California
Nobody is taking the phone. Please call Kay at 585576**** asap. Thanks.
User's recommendation: I can tell you this after I hear from you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elmwood Park, Illinois
I have two left gloves and very upset with the way they responded to take it back to the store
User's recommendation: Replace it with a mated pair
Palm Beach Gardens, Florida
Disappointed with product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Des Moines, Iowa
Receive 40% discount for Friday40
User's recommendation: Keep track of the discounts to make sure you receive them.
Sacramento, California
Unhappy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very hard to communicate with customer service when you have a problem.
Preferred solution: What I ordered
Dayton, Ohio
Need shipping rates
User's recommendation: Pray for mankind!
Louisville, Kentucky
Isotoner house shoes
User's recommendation: Don’t order anything from isotoner,they will only keep your money
Slippers defect
- Comfy and waterproof soles
- Rubber soles cracking and crumbling
Preferred solution: Full refund
User's recommendation: Always buy an extra size larger, since they shrink in the wash, they dry them out naturally on a counter.
New robe had no belt
- Do not stand behind their products
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy Isotoner products. They do not stand behind them. They push the responsibility off to third party vendors.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Jackson, Texas
MY ORDER
Preferred solution: Let the company propose a solution
User's recommendation: NOT HAPPY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Jackson, Texas
My Order
Preferred solution: Let the company propose a solution
User's recommendation: NOT VERY HAPPY
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Isotoner should replace it no question asked